The party responsible for data processing is: Timur Calis Zum Volksgarten 34 58642 Iserlohn
shop@urban-luxury.com
We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below, we provide you with detailed information about how we handle your data.
1. ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the volume of data transferred, and the requesting provider (access data), and documents the access. This access data is analyzed exclusively for the purpose of ensuring the trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh others in a balancing of interests, in accordance with Art. 6(1) sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your site visit.
CONTENT DELIVERY NETWORK
For the purpose of shorter loading times, we use a so-called Content Delivery Network (“CDN”) for some of our services. With this service, content, such as large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the service providers' servers. Our service providers act on our behalf as part of a data processing agreement. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. DATA PROCESSING FOR CONTRACT FULFILLMENT AND CONTACT
2.1 DATA PROCESSING FOR CONTRACT FULFILLMENT
For the purpose of fulfilling the contract in accordance with Art. 6(1) sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we strictly require the data for contract fulfillment and cannot ship the order without it. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6(1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.
2.2 CUSTOMER ACCOUNT
Insofar as you have given your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening a customer account as well as for storing your data for further future orders on our website. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.
2.3 CONTACT
In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6(1) sentence 1 lit. b GDPR when you voluntarily provide it to us when contacting us (e.g., via contact form or e-mail). Mandatory fields are marked as such, as in these cases we strictly require the data to process your request. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING
For the fulfillment of the contract in accordance with Art. 6(1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider based on this consent in accordance with Art. 6(1) sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of announcing or coordinating the delivery. Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who act on our behalf under a data processing agreement, or to the commissioned credit institutions, or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract in accordance with Art. 6(1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please contact us via the contact option described in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
If applicable, we provide our service providers with additional data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, processing of contested payments, accounting support). This serves to protect our legitimate interests in our protection against fraud and in efficient payment management, which outweigh others in a balancing of interests, in accordance with Art. 6(1) sentence 1 lit. f GDPR.
4.3 IDENTITY AND CREDIT CHECK WHEN CHOOSING KLARNA PAYMENT SERVICES
Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installment Purchase If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”), we ask for your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna’s privacy policy [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] may be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data directly with Klarna at any time.
4.4 IDENTITY AND CREDIT CHECK WHEN CHOOSING BILLPAY PAYMENT SERVICES (OPERATED BY KLARNA BANK AB)
If you opt for the payment services of Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “BillPay”), we ask for your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to BillPay. In Germany, the credit agencies mentioned in BillPay’s privacy policy [https://www.billpay.de/de/agb-de/] may be used for the identity and credit check. BillPay uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data directly with BillPay at any time.
5. ADVERTISING BY E-MAIL
If you sign up for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6(1) sentence 1 lit. a GDPR or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.
6. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
To make visiting our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information on the contents of the shopping cart). This serves to protect our legitimate interests in an optimized presentation of our offer, which outweigh others in a balancing of interests, in accordance with Art. 6(1) sentence 1 lit. f GDPR.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
Insofar as you have consented to the use of the technologies pursuant to Art. 6(1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
7. INTEGRATION OF OTHER WIDGETSSupport: shop@urban-luxury.com
8. SOCIAL MEDIA
8.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM, PINTEREST
Social buttons from social networks are used on our website. These are integrated into the page merely as HTML links, so that no connection is established with the servers of the respective provider when you access our website. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser, where you can, for example, click the Like or Share button.
8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE, PINTEREST
Insofar as you have given your consent to the respective social media operator in this regard pursuant to Art. 6(1) sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the aforementioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Please refer to the providers' privacy notices linked below for detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy. Should you nevertheless require help with this, you can contact us.
Facebook [https://www.facebook.com/about/privacy/] is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting a Facebook fan page takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Instagram [https://help.instagram.com/519522125107875] is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting an Instagram fan page takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies.google.com/privacy?hl=de] is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
Pinterest [https://about.pinterest.com/de/privacy-policy] is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
9. CONTACT OPTIONS AND YOUR RIGHTS
9.1 YOUR RIGHTS
As a data subject, you have the following rights:
* pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; * pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us; * pursuant to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is required * for exercising the right of freedom of expression and information; * for compliance with a legal obligation; * for reasons of public interest or * for the establishment, exercise or defense of legal claims; * pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as * the accuracy of the data is contested by you; * the processing is unlawful, but you oppose its erasure; * we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or * you have lodged an objection to processing pursuant to Art. 21 GDPR; * pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller; * pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority for your habitual residence, place of work or our company headquarters for this purpose.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
9.2 CONTACT OPTIONS
If you have any questions regarding the collection, processing or use of your personal data, if you require information, correction, restriction or deletion of data, or if you wish to revoke consents granted or object to a specific use of data, please contact us directly via the contact details in our legal notice.
Privacy policy created with FÖHLISCH Rechtsanwälte [https://foehlisch.com].
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